Frequently asked questions

FAQ

How long will it take to receive my order?

Normally 5-7 business days

How to place an order?

Browse Products:

Explore our website and browse through our wide range of products. Click on the items you want to purchase to view detailed information.

Add to Cart: Once you've found what you're looking for, click the "Add to Cart" button. You can continue shopping or proceed to checkout.

Review Your Cart: To finalize your order, go to your shopping cart. Here, you can review your selected items, make any necessary adjustments, and see the total cost.

Checkout: Click the "Checkout" button to start the checkout process. You'll need to provide your shipping address, contact information, and payment details.

Payment: Choose your preferred payment method (e.g., credit/debit card, Cash on Delivery, etc.) and complete the payment process securely.

Place Order: After confirming your order details and payment, click the "Place Order" button. You will receive an order confirmation email shortly.

Track Your Order: You can track the status of your order through your account or by using the tracking information provided in your confirmation email.

How can i track my order?

You can track your order by logging into your account and navigating to the "Order History" section. We also send order status updates via email.

Are my payment and personal information secure?

Yes, We take security seriously. We use industry-standard encryption protocols to protect your data. Your information is safe with us.

Can i change or cancel order after it's been placed?

You may be able to change or cancel your order within a certain time frame before dispatch. Please contact our customer support team as soon as possible for assistance.

What is your return and exchange policy?

Returns and Exchanges can be requested within 15 days after fulfilment of your order for the following reasons :Wrong products delivered .Missing products in the order.Damaged products delivered.Expired products delivered :Poor Quality •Looks different to image on site.